Curious
Kumar
AI Product Owner
{ Hello World! 🌍}
I’m Kumar Ravi Shankar, a passionate Product Management professional with expertise in travel technology, AI, and digital innovation.
SAFe & IATA Certified professional.
Curious Product Management Professional
Strategic Product Thinking
I leverage data-driven insights, AI tools, and industry trends to craft products that align with business goals and user needs.
Expertise in Travel & Tech
With 10+ years in product management, I specialize in GDS, NDC, API integrations, payments, and agile execution to drive innovation.
Agile & AI-Driven Approach
As a SAFe-certified PO/PM, I blend agile methodologies and AI-powered automation to optimize workflows and enhance efficiency.
Transforming Products with Strategic Innovation
Accelya Solutions India Limited
2023 – Present
Driving enterprise ticketing and reporting excellence.
Ensuring BSP and ARC-compliant solutions.
Defining roadmaps with airline stakeholders.
Streamlining airline payment transaction systems.
Automating approvals for NDC and One Order.
Bajaj Markets (BFDL)
2021- 2023
- Led product execution for travel platform.
- Enhanced UX with research and API.
- Boosted engagement via user analytics.
- Scaled SEO through targeted optimization.
- Aligned teams with clear documentation.
Amadeus (Bird Group)
2015-2021
Handled Amadeus GDS functional queries.
Resolved ticketing and exchange issues.
Supported travel portals with backend GDS.
Troubleshoot schedule and booking changes.
Delivered reliable agency support operations.
American Express India Pvt. Ltd.
2013-2015
Managed end-to-end travel reservations
Ensured accurate invoicing and payments
Analyzed reports to improve operations
Enhanced compliance through process reviews
Trained teams on booking systems
Call BA ( British Airways Pvt. Ltd.)
2012-2013
- Audited global airline sales reports
- Ensured compliance through reconciliations
- Resolved booking issues with banks
- Streamlined financial reconciliation workflows
- Supported marine ticketing operations smoothly
Amadeus India Pvt. Ltd.
2010-2012
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Handled Amadeus GDS functional queries.
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Resolved ticketing and exchange issues.
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Supported travel portals with backend GDS.
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Troubleshoot schedule and booking changes.
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Delivered reliable agency support operations.
1. Discovery
I deeply analyze business goals, market trends, and user needs. Through research, stakeholder discussions, and data insights, I identify opportunities to create impactful products.
2. Strategy & Design
I define the product vision, roadmap, and user journeys. Wireframing, prototyping, and feature prioritization ensure a seamless alignment of business objectives with user experience.
3. Development & Execution
I collaborate with cross-functional teams using Agile methodologies, overseeing backlog management, sprint execution, and iterative improvements for efficient product delivery.
4. Launch & Optimization
I monitor product performance using AI-driven analytics, gather user feedback, and continuously refine features to enhance usability, scalability, and business impact.
Featured Product Stories
Why Most Product Roadmaps Are Lies
Building an Effective Roadmap
Feedback vs. Escalation
Mastering the Balance in Product Management |🔄 🚀
Explore My Product Journey
Hello! I’m Kumar Ravi Shankar, a SAFe-certified Product Owner/Product Manager with 10+ years in travel technology, airline ticketing, and e-commerce. IATA certified in Distribution and Airline Retailing with NDC. Strong expertise in airline fares, refund processing, ticket exchanges using ATC, and integration with GDS platforms like Amadeus and Sabre. Skilled in leveraging AI tools like ChatGPT, Gemini, and others to enhance delivery speed and efficiency. Proficient in NDC APIs, fare rule validations, BSPLink processes, and Agile delivery.
Empowering Businesses Through Innovation
Product Strategy & Roadmapping
Crafting data-driven strategies that align with business goals and market needs.
Data-Backed Decision Making
Agile Product Roadmaps
Market & Competitor Analysis
AI-Driven Insights & Optimization
Leveraging AI tools to enhance efficiency, personalization, and automation.
AI-Powered Analytics & Reporting
Workflow Automation & AI Integrations
User Behavior & Trend Analysis
Agile Execution & Delivery
Ensuring seamless collaboration and on-time delivery through Agile best practices.
Sprint Planning & Backlog Management
Cross-Functional Team Collaboration
Continuous Improvement & Iteration
10+
Years of Experience
Years of Expertise in Building Impactful Products
50+
Products Delivered
Years of experience in building and launching innovative solutions.
98%
Success Rate
I drive impactful product solutions that deliver measurable results.
Questions & Answers
What experience do you have in product management?
I have extensive experience in product management, specializing in travel technology, AI-driven solutions, and e-commerce. My expertise includes product strategy, roadmaps, stakeholder collaboration, and agile execution.
How do you approach product development?
I follow a user-centric approach, leveraging data insights, market research, and agile methodologies to build scalable, high-impact products that meet business and customer needs.
What industries have you worked in?
I have worked across travel technology, airline ticketing, e-commerce, and fintech, helping businesses optimize operations, enhance customer experiences, and drive revenue growth.
What tools and methodologies do you use?
I utilize Jira, Confluence, Figma, Excel, and analytics tools like Adobe Analytics and Hotjar. My approach is rooted in agile, scrum, design thinking, and data-driven decision-making.
How do you handle product challenges?
I focus on problem-solving through research, stakeholder alignment, and iterative development. I prioritize issues, test hypotheses, and implement solutions that drive measurable results.